If a taxpayer feels that HMRC has made mistakes, treated them unfairly, or they have been subject to...
A HMRC Statutory Review is the logical next step once you have exhausted other options of a dispute with HMRC on a tax decision and they do not agree with your findings or submissions. This process was introduced in 2009 for both direct tax and indirect tax decisions and is available to customers with or without a tax accountant. HMRC Statutory Review was introduced as a way of resolving disputes without needing recourse to a tribunal and to ease pressure on the tribunal service. Although many customers use the Statutory Review without needing a specialist accountant, we can offer advice and guidance as necessary. Even if you do decide on Alternative Dispute Resolution as your first option, it is still recommended to ask for a Statutory Review, especially because you don’t need to wait for HMRC’s decision to ask for one. Asking for a Statutory Review means your legal rights will be protected.
A Statutory Review is an internal review that must be carried out by an HMRC officer – or a team of HMRC officers – with no previous involvement in your case. Review cases are sometimes dealt with by teams at an entirely different location often referred to as specialist offices. In either case, your appeal will be reviewed to see whether HMRC made the decision in accordance with their laid-down procedures and guidance.
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