ADR Training Workshop

ADR training workshops equip finance teams, in-house counsel and tax professionals with the skills to engage confidently in mediation. These interactive sessions cover the ADR process, from initial eligibility checks through to settlement drafting. Participants learn to identify which disputes are suitable for ADR and how to prepare persuasive case summaries. Workshops often use real-life case studies—drawn from anonymised HMRC decisions—to illustrate successful negotiation strategies and common pitfalls to avoid.

During the workshops, delegates practice mediation simulations, alternating roles as taxpayer, HMRC officer and mediator. This hands-on approach builds familiarity with joint sessions and private caucuses, teaching participants how to manage emotions, present technical information clearly and explore creative solutions. Trainers—often experienced ex-HMRC inspectors or former tribunal judges—offer insights into mediator tactics and HMRC’s internal decision-making. 

Attendees learn how to write ADR application letters and settlement agreements using provided templates after the training. By the end of the workshop, participants will understand the timeframes, documentation needs, and best practices for ADR. This knowledge will help their organizations resolve disputes more efficiently and at a lower cost.