How to make a Complaint to HMRC
If a taxpayer feels that HMRC has made mistakes, treated them unfairly, or they have been subject to...
Jan 20, 2019
THE ADJUDICATOR AND OMBUDSMAN
WHEN YOU CANT GET RESOLUTION WITH HMRC
HMRC and the Valuation Office (VOA) do not always get things right so don’t be put off from complaining if you have a legitimate concern. Our team of experienced tax accountants will assist and advise you every step of the way if you wish to make a complaint to the Adjudicator or the Ombudsman. If you are planning to make a complaint to the Adjudicator, make sure you have allowed HMRC due time and opportunity to address and resolve the matter themselves. You or your specialist accountant cannot contact the Adjudicator before completing stage one and two of either HMRC or VOA’s respective complaints procedure. If you make a complaint to the Financial Ombudsman, either online or via the phone, about an ongoing dispute or malpractice of an institution, the Ombudsman will conduct an investigation into the matter and attempt to resolve the situation, normally through mediation, or issuing recommendations, either non-binding or binding.
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WHAT OUR CLIENTS SAY
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It’s impossible to praise Tax Accountants too highly! They aren’t sales driven and deliver a professional quality service. They offer a tailored and bespoke service that matches individual needs. 100% would recommend them.
Simon Watts
Director “
Tax Accountants called me shortly after I had set up a company just as I was looking for an account. They asked a few questions and my intentions and they explained about tax planning saving me the time of blindly fishing around in the dark.
Jane Wild
Medical Doctor “
Fantastic service, my highly specific needs were listened to and understood, and I was put in contact with a relevant specialist. Couldn’t have asked for any better. I would recommend to anyone looking for fast and reliable service.
Saqib Khan
Financial Advisor “
Amazing service and FREE Advice !!! What an amazing setup. Thank you very much for your help guys and I look forward to working alongside you in the future. Special thanks to Mr. Malik as he was the only one that I needed to talk to to get everything set up. Thank you again
James Doolin
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