Few things cause more panic than a brown envelope stamped HMRC Fraud Investigation Service. If you’ve received a Code of Practice 9 (COP9) letter, it’s not a routine enquiry. It means HMRC suspects tax fraud — deliberate action that led to unpaid tax.
The good news: You’re being offered a final opportunity to make a full disclosure and settle the matter without facing criminal prosecution.
The bad news: Mishandling it can lead to crippling penalties, reputational damage, or even prosecution.
Our Tax Advisor explains how COP9 investigations work, what HMRC expects, and how you can take control of the situation — before it takes control of you.
What Exactly Is Code of Practice 9 (COP9)?
Code of Practice 9 is HMRC’s most serious form of civil tax investigation. It’s launched when the department believes a taxpayer has deliberately underpaid tax through concealment, false returns, or other fraudulent activity. Unlike a standard enquiry, COP9 investigations are handled by HMRC’s Fraud Investigation Service (FIS).
The process is designed to give the taxpayer one last chance to tell the truth through the Contractual Disclosure Facility (CDF) — a formal agreement where you admit any deliberate irregularities in exchange for a promise that HMRC will not pursue criminal action for those disclosures.
In simple terms:
- If you fully disclose, you settle the matter civilly.
- If you hide the truth or ignore the letter, HMRC may prosecute.
Why You Might Receive a COP9 Letter
Receiving a COP9 letter doesn’t happen by chance. HMRC opens such investigations when they have credible evidence of deliberate tax fraud. Common triggers include:
- Concealing or under-declaring business or rental income
- Inflated expense claims or false deductions
- Offshore accounts or undeclared foreign income
- Misuse of company funds or director’s loans
- False VAT or PAYE submissions
- Using complex structures to hide ownership or income
Sometimes, you can even request entry into the COP9 process voluntarily if you know you’ve made deliberate mistakes and wish to correct them. This proactive step can significantly reduce penalties and reputational risk.
The 60-Day Decision Window: Your Most Critical Deadline
Once you receive a COP9 letter, you have 60 days to decide whether to accept or reject the Contractual Disclosure Facility offer.
During this time, you must decide whether to:
- Accept the offer — admitting that deliberate tax fraud has occurred and agreeing to make a full disclosure; or
- Reject it — maintaining that there was no deliberate wrongdoing.
If you do nothing, HMRC assumes rejection and may begin a criminal investigation. This is why immediate professional help is vital. Waiting or responding emotionally is the worst thing you can do.
Accepting the Contractual Disclosure Facility (CDF)
Accepting the CDF means you are entering into a legal contract with HMRC. In return for complete honesty and cooperation, HMRC grants immunity from criminal prosecution — but only for the issues you disclose fully.
You’ll be required to:
- Submit an Outline Disclosure within 60 days — a summary of what went wrong and how it happened.
- Work with your adviser to prepare a Detailed Disclosure Report — covering all irregularities, including deliberate and non-deliberate errors.
- Attend meetings with HMRC’s investigators if requested.
- Pay the full amount of tax, interest, and penalties.
If your disclosure is full and accurate, HMRC will confirm settlement, issue assessments, and close the case civilly. However, if HMRC later discovers that you withheld information or lied, they can revoke immunity and pursue criminal proceedings. In other words, there is no half-truth in COP9.
What Happens If You Reject or Ignore the Offer
Rejecting or ignoring the COP9 letter doesn’t make the issue go away. In fact, it can make matters far worse.
If you deny wrongdoing, HMRC may:
- Continue their investigation under standard civil powers, demanding records and explanations;
- Launch a criminal tax investigation, gathering evidence for prosecution;
- Impose higher penalties and consider publication as a “deliberate defaulter”;
- Extend their review to up to 20 years of your tax history.
Unless you are absolutely certain that no deliberate errors exist, rejecting the CDF without advice can be disastrous.
Penalties, Costs, and Consequences
The financial and personal implications of a COP9 investigation can be severe:
- Tax Repayment: You’ll pay any unpaid tax, plus interest.
- Penalties: Deliberate behaviour attracts high penalties — up to 100% of the tax lost in UK cases, and up to 200% for offshore income.
- Reputational Damage: HMRC can publicly “name and shame” deliberate defaulters.
- Stress and Disruption: Investigations can last months or years, disrupting your business and personal life.
By contrast, full cooperation can significantly reduce penalties — sometimes by as much as 40–50%.
The Hidden Dangers: Why COP9 Is a Trap for the Unprepared
Many taxpayers fall into the pit of the taxman because they underestimate the process.
- They respond emotionally instead of strategically.
- They prepare their disclosure without expert support.
- They assume HMRC doesn’t have the evidence — when in reality, data matching, international reporting and AI analytics make concealment nearly impossible.
- They make partial admissions, thinking it will “help” — but in COP9, half-truths are fatal.
A poorly handled disclosure can cost you more than the tax itself. That’s why you should never respond alone.
How a Specialist Tax Adviser Can Help
A specialist tax dispute adviser or forensic tax accountant understands how HMRC’s Fraud Investigation Service operates and can manage every stage of your response. Their role includes:
- Assessing whether the alleged behaviour was deliberate or careless
- Advising whether to accept or reject the CDF
- Preparing the outline and detailed disclosure reports
- Managing all HMRC correspondence and meetings
- Negotiating tax, penalties, and settlement terms
- Protecting you from escalation to criminal proceedings
At Tax Accountant, our team has extensive experience handling COP9 and serious tax investigations. We help clients navigate disclosure safely, minimise penalties, and protect their personal and business reputation.
Proactive Steps: Avoid Falling into the Pit
Even if you haven’t received a COP9 letter, you can reduce your risk by following these proactive steps:
- Review your tax affairs regularly – ensure all income sources, including offshore and digital, are declared.
- Keep accurate, accessible records – missing data raises suspicion during HMRC checks.
- Avoid “creative accounting” – short-term savings can lead to long-term disaster.
- Disclose voluntary irregularities – a voluntary CDF application is viewed far more favourably than a forced investigation.
- Seek early professional advice – prevention is always cheaper than a cure.
Business Owners and Directors: Extra Caution Needed
If you are a company director or business owner, the stakes are even higher. COP9 investigations into a company can expose directors personally for deliberate behaviour — leading to personal tax liability, disqualification, or prosecution.
Key warning signs include:
- Personal spending charged to company accounts
- Undeclared dividends or benefits in kind
- Improper use of company funds
- Offshore structures or nominee ownership
Directors should seek independent professional advice immediately when any suspicion arises.
The Path to Resolution
Resolving a COP9 investigation is not about clever arguments — it’s about honesty, precision, and strategy.
- Handled properly, it allows you to draw a line under past mistakes and move forward with confidence.
- Handled poorly, it can destroy your business, reputation, and peace of mind.
Remember: “It’s not the mistake that defines you — it’s how you deal with it.”
Act Fast, Stay Honest, and Get Expert Help
A Code of Practice 9 investigation is a serious warning that HMRC suspects tax fraud.
But it’s also a final opportunity — a chance to tell the truth, correct your affairs, and avoid criminal consequences.
If you’ve received a COP9 letter — or if you suspect irregularities in your tax affairs — don’t panic and don’t delay. Engage a specialist adviser immediately, prepare a full disclosure, and take control before the taxman does.
Need Immediate Help with a COP9 Investigation?
At Tax Accountant, we specialise in:
- HMRC Code of Practice 9 (COP9) investigations
- Contractual Disclosure Facility (CDF) negotiations
- Voluntary tax disclosures
- Fraud investigation defence and settlement strategy
Please speak to one of our expert tax investigation advisers today for a confidential consultation. Let’s help you get out of the pit — and back on solid ground.